Best People Environment
MAKE A DIFFERENCE WITH US
GET READY TO START YOUR
LUCKWELL JOURNEY
Why Luckwell
Development Opportunities Great Working Environment Work-Life Balance
Build a Career
Career Development Professional Support Coaching Programs Opportunities to Learn
Great Benefits
Pay Increase on Perfomance Performance Bonus Benefits Package HMO
STATUS: HIRING
Customer Service Representative
- Location: Tanay, Rizal (Main Office)
- Job Type: Contact Center
- Hours: Full Time
- Contact Person: Irish Sawal
- Maintaining a positive, empathetic and professional attitude toward customers at all times
- Responding promptly to customer inquiries.
- Communication with customers through various channels
- Acknowledging and resolving customer complaints
- Knowing our products inside and out so that you can answer questions
- Processing orders, forms, applications and requests.
- Keeping records of customer’s interactions, transactions, comments and complaints
- Communication and coordinating with colleagues as necessary
- Providing feedback on the efficiency of the customer service process
- Ensure customer satisfaction and provide professional customer support
STATUS: HIRING
Quality Assurance Nurse
- Location: Tanay, Rizal (Main Office)
- Job Type: Contact Center
- Hours: Full Time and Part Time
- Contact Person: Irish Sawal
- Ensures adherence to standards across all clinical departments by remaining up to date on relevant standards, conducting staff training in conjunction with clinical leadership, developing protocols and procedures as needed and performing chart reviews and audits
- Works with nurse managers across clinical departments to ensure regular clinical competency verification of nursing staff
- Conducts roots cause analyses for clinical adverse events and near miss events; develops actions plans to reduce risk of recurrence; follows the progress of these action plans
- Works collaboratively with medical, nursing and administrative leadership across clinical departments Skills and Experience needed
STATUS: HIRING
Medical Coder and Biller
- Location: Tanay, Rizal (Main Office)
- Job Type: Contact Center
- Hours: Full Time
- Contact Person: Irish Sawal
- Reading and analyzing patient records
- Obtaining referrals and pre-authorizations as required for procedures
- Determining the correct codes for patient records
- Checking eligibility and benefits verification for treatments, hospitalizations and procedures
- Using codes to bill insurance providers
- Reviewing patient bills for accuracy and completeness and obtaining any missing information
- Interacting with physicians and assistants to ensure accuracy.
- Keeping track of patient data over multiple visits
- Following up on unpaid claims within the standard billing cycle timeframe
- Managing detailed, specifically-coded information
- Maintaining patient confidentiality and information security
STATUS: HIRING
Physical Therapist Auditor
- Location: Tanay, Rizal (Main Office)
- Job Type: Contact Center
- Hours: Full Time
- Contact Person: Irish Sawal
- Evaluate referrals for outpatient services, conferring with referral sources as needed to determine the client’s treatment needs.
- Provide comprehensive clinical assessments in response to initial referrals and maintains outpatient therapy caseload.
- Review patient treatment records to assess whether the services that PT staff provided were fiscally responsible and medically necessary.
- Conduct utilization review activities necessary to obtain authorizations for client services
STATUS: NOT HIRING
Lead Generation Specialist
- Location: Tanay, Rizal (Main Office)
- Job Type: Contact Center
- Hours: Full Time
- Contact Person: Irish Sawal
- Calling and Nurturing generated leads
- Answering Inquiries
- Generating new leads
- Keeping leads engaged and updated
- Handling of Email blasting
- Creating Advertisements
- Scoring of leads
- Setting up of appointments
- Validating and qualifying of leads
Luckwell Career FAQ's
Thinking of applying but still have questions? You’ve reached the right place.
Find answers to frequently asked questions about Luckwell.
Working at Luckwell
Finding the right fit
Hiring Process
The company offers great career opportunities for both fresh and experienced candidates. We provide a challenging work environment, good benefits, and a career paths that helps the employees learn and grow.
Luckwell operates from Monday to Sunday. The schedule depends on what position you get. We have morning shift that starts at 08:00AM, mid-shift that starts at 01:00PM, and graveyard shift that starts at 11:00PM PH Time. Normal working hours is 8 hours a day excluding the personal and lunch break.
We have an HMO benefits package, Vacation and Sick leave benefits and 100% Paid training. Luckwell Solutions strives to keep our employees healthy – physically, emotionally, financially, or socially. Our benefits are being evaluated regularly.
Finding the right fit
Yes, we accept college undergraduates.
Yes, we have many positions ranging from entry to supervisory levels. We post these positions onto our site once they are available.
Most positions are full-time, but we do occasionally have part-time roles.
Yes, we offer temporary work from home arrangement.
Healthcare background is an advantage but not a requirement.
The complete hiring process normally takes thirty (30) days. But for the hiring feedback upon receipt of your application is two (2) weeks.
Due to pandemic and safety protocols, we conduct the hiring process virtually. Interviews from initial to final is being conducted using Microsoft Teams.
Yes, we have an employee referral program for medical related positions such as Quality Analyst Nurse and Physical Therapist Auditor. Check our FB page to know more.
Yes, you can apply for multiple openings.
Yes, we consider re-application after three (3) months.
The application process for a former Luckwell employees is the same as for other candidates.
Working at Luckwell
The company offers great career opportunities for both fresh and experienced candidates. We provide a challenging work environment, good benefits, and a career paths that helps the employees learn and grow.
Luckwell operates from Monday to Sunday. The schedule depends on what position you get. We have morning shift that starts at 08:00AM, mid-shift that starts at 01:00PM, and graveyard shift that starts at 11:00PM PH Time. Normal working hours is 8 hours a day excluding the personal and lunch break.
We have an HMO benefits package, Vacation and Sick leave benefits and 100% Paid training. Luckwell Solutions strives to keep our employees healthy – physically, emotionally, financially, or socially. Our benefits are being evaluated regularly.
Finding the right fit
Finding the right fit
Yes, we accept college undergraduates.
Yes, we have many positions ranging from entry to supervisory levels. We post these positions onto our site once they are available.
Most positions are full-time, but we do occasionally have part-time roles.
Yes, we offer temporary work from home arrangement.
Healthcare background is an advantage but not a requirement.
Hiring Process at Luckwell
The complete hiring process normally takes thirty (30) days. But for the hiring feedback upon receipt of your application is two (2) weeks.
Due to pandemic and safety protocols, we conduct the hiring process virtually. Interviews from initial to final is being conducted using Microsoft Teams.
Yes, we have an employee referral program for medical related positions such as Quality Analyst Nurse and Physical Therapist Auditor. Check our FB page to know more.
Yes, you can apply for multiple openings.
Yes, we consider re-application after three (3) months.
The application process for a former Luckwell employees is the same as for other candidates.
