Customer Service Representative

Status: Hiring

Job Requirements​

  • At least High School, Senior High School, Vocational course graduate or college undergrad and graduate are welcome to apply.
  • No experience required but must have good communication skills.
  • Customer Service Role with Health Care background is not required but is an advantage.

Job Responsibilities​

  • Ability to prioritize and manage multiple responsibilities
  • Strong active listening / comprehension skills 
  • Time management and organizational skills
  • Computer literate. Can work in a fast face working environment
  • A Customer Service Representative will give assistance to the customer related to their concern and questions and give information about the product and services, take orders, and process returns.

Skills and Experience

  • 1-2 year of experience as Customer Service Representative is preferred 
  • Medical, Health Care or Health Insurance Background is an advantage   
  • Confidence and strong self-assuredness to succeed in cold-calling customers and make a sale  
  •  Excellent oral and written communication skills 
  •  Knowledge in MS Office (including Excel, PowerPoint and Word)  
  • Strong active listening/comprehension skills  
  • Time management and organizational skills  
  •  Must be able to function in a team-oriented environment as well as independently deliver result  
  •  Strong sense of urgency and responsiveness to customers  
  • Commitment to excellent customer service  
  • Ability to prioritize and manage multiple responsibilities  
  • Amenable to work in Tanay, Rizal on a shifting schedule, weekend or graveyard shift  


The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

Luckwell is an equal opportunity employer. Luckwell evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, or expression, protected veteran status, disability status or any other legally protected characteristics.

We are

Luckwell Solutions is a business process outsourcing (BPO) company based out of California. We provide up-and-coming companies with innovative solutions to their administrative needs. We have serviced various clients with our efficient and effective business processes. Our partnership provides the support to scale up your company with up to 60% less in overhead cost.

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